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This sub-thread to my thread - about where exactly I should have posted, in Broadcasting, in YouView or possibly in What's Your Favourite Knitting Pattern - is a pretty good example of how some Brits just love process at the expense of all else. 22h05, first it was chrome but then I tried firefox and it was the same issue, on You'll need to re-start the app and try again. I have a problem with my BT Sport App on a smartphone or tablet. Error VC011 may also occur if you use data compression apps. Have not been able to watch on my laptop for the last week or so and have to cast the matches from my phone to TV via Chromecast. VC089 in web browser - BT Community - BT Broadband You may also see this error code when porting a BT mobile number over to EE and the transfer hasn't completed yet. Error codes VC526 and VC081 - BT Community BT Sport - App Store - Apple It's easy to fix, simply stop the content before you close your browser. If this doesn't work, please check your device is on our list that the app will work with: What do I need to access the BT Sport App? Try restarting your Hub, modem, and 4K recordable TV box. Check your wi-fi connection, re-start the app and re-try. 14h17, on If you're watching BT TV and your TV screen goes pink, your HDMI cable may not be plugged in correctly. You'll have to login again before attempting playback. VC526 means your internet connection is failing to keep up, and your player has been buffering for too long. VC526:Sorry - there's a problem (BT Sport) That Error Message 829 subscribers Subscribe Like Share 391 views 1 year ago Epic Amazon Deals: https://amzn.to/3BryxNw Please below comment if you. 22h00, on ML001, ML002, ML004, ML005, ML006, ML007, ML008, ML009, ML010, ML011, ML012, ML013, ML014, ML015, ML016, ML017, ML018, ML019, ML020, ML021, ML022, ML023, ML024, ML025, ML026, ML027, ML028, ML029, ML030, ML999, ML003. Please click the link below to get started: Can I watch BT Sport in more than one room? 10h04. ; Note: By selecting View active issues, you may view your cases at any moment. Please visit our billing help pages for more information. You'll probably need to use a different device, but check our minimum operating system requirements as you might only need a simple upgrade to your operating system. Please go to BT TV App login help for suggestions on how to resolve this issue. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If your device falls into one of these categories, youll need to try a different one. 12-08-2021 14h07, on GD101, GD102, GD103, GD104, GD105, GD106, GD107, GD108, GD109, GD110, GD111, GD112, GD113, GD114, GD115, GD116, GD118, GD119, GD120, GD121, GD122, GD123, GD124, GD125, GD126, GD127, GD129, GD130, GD131, GD132, GD133, GD134, GD135, GD136, GD137, GD128, GD003, GD138, GD139. This means that youre using a VPN or equivalent service to change your device location. Please try again later, We cannot identify your location. Check your internet connection by trying to watch a video on YouTube. VC052, VC053, VC054, VC055, VC056, VC057, VC058, VC059, VC060, VC063, VC064, VC065, VC066, VC068, VC072, VC073, VC074, VC075, VC078, VC081, VC082, VC083. Welcome to the Community and thanks for taking the time to post. Check the connection between your Hub and TV box. This error happens because you need to download the app from the Amazon App Store, and not from Google Play. 3. find the event you want to Airplay and click on it to start streaming on your device. You can order by visiting www.bt.com/sport>. So when you come back to watch again, you get this error. You may also see this error code when porting a BT mobile number over to EE and the transfer hasn't completed yet. Now generate a new connection code on your box by pressing 'Connect Device' again. 21h09, on You'll probably need to use a different device, but check our minimum operating system requirements as you might only need a simple upgrade to your operating system. Get advice on how to fix error codes in the BT Sport app. Enter error code You should enter the code exactly as it's shown. BT Service Manuals SPE 125. If you still get same error message, please try again in a couple of hours. BT have teamed up with TSG, an aerial specialist, who offer aerial installation for 60. If you'd like to look up the code, please type the full error code in the box below. BTP-955, BTP-956, BTP-967, BTP-1050, BTP-1051, BTP-115B, BTP-202, BTP-15000, BTP-15001, BTP-16002. This means your BT ID login details were invalid. Youll see this error when youre trying to set your marketing message preferences, either during first-time set up, or via the settings page. Press the, If the 'Wired Connection' is set to 'AUTO' and the 'Network Connection Status' is showing 'DISCONNECTED', attempt to re-connect by selecting, Wait for the broadband light on your Hub to go blue, Restart your TV box, using the power switch on the back, If you still can't use your BT TV service then contact the, First try restarting your TV box by flicking the switch on the back. When things go wrong, it can quickly get you up and running again. You can only watch programmes on the BT TV App in the UK or EU. What you can't do is then try and watch a third stream on a third device. Wait for ten seconds and then reconnect the Hub and modem. Log out of the app, then log back in with new user details. 10h21. Solved: YVM102 error - BT Community Why can't BT's "help" feature tell me this information? Please try a wi-fi connection instead. Get help with logging in to your BT email account and tips on fixing common log-in problems. If you see this message while accessing BT Sport over 3G in the UK, it could be because your provider is routing your request via Europe. NCE-001 error code If youve already had access to the BT Sport app but are now seeing this error code, your EE billing account may have been suspended or cancelled. GP081, GL001, GL002, GL004, GL005, GL006, GL007, GL008, GL009, GL010, GL011, GL012, GL013, GL014, GL015, GL016, GL017, GL018, GL019, GL020, GL021, GL022, GL023, GL024, GL025, GL026, GL027, GL028, GL029, GL030, GL999, GL003. If you do have it, manually configure the app/software accordingly or un-install to allow BT Sport streaming. MP939, MJ939, MS001, MS011, MS012, MS013, MS014, MS015, MS016. Solving playback issues. Press the, Reboot your TV box by flicking the switch at the back and then try again, If you're still having a problem then contact the, Rescan - follow current missing channels steps, Check the connection between your Hub and TV box. Try pressing the following key code to take you back to the menu. If you can play catch up TV, then your box is connected. Select Help & Support, Located in the lower right corner. You can change each registered device once every 30 days. To watch programmes on the BT TV App, youll have to switch off any VPN services youre using. 9h36 Go tohttp://bt.com/eesportto check, After setting up your BT ID, you'll need to validate the email that we send you by clicking on the link (please check your junk folders for the email). You get this because when you were watching earlier you didn't close the browser. 18h44, on If you're connected to a public wi-fi service, please ensure you're properly online with that provider and try again. The player should now work, In 'Website tracking', deselect 'Prevent cross-site tracking, In 'Cookies and website data', deselect Block all cookies, Close the menu, and then refresh the page. Make sure your set top box and TV are both switched on, and that your device and set top box are connected to the same network. Simply click the link below and give it a go. However, this version of. Try to play a recording, if that fails try another recording. If connecting using wi-fi, check you've entered the correct wi-fi password and have logged into the internet (some public networks have a two-stage log-in process), Log out of the online player and back in again, Check that there are no other devices streaming using your BT ID log in, Wait two minutes, then try watching the online player again, If you've stopped streaming on other devices it can sometimes take up to 15 minutes for a stream to completely stop, and the error to clear, Lower the privacy settings to anything below "high", Close the menu and then refresh the page. Please click the link below to get started: Order BT Sport with a BT Broadband, TV or mobile package. - Fixing : replace the limit switch, cable. Please click here to open the "Fixing BT error codes" page. MD001, MD117, MY019, MY039, MY116, MY117, MY115, MY120. Simply click the link below and give it a go. Look out for an email containing an activation link that you need to click. This error code will show if there's a problem with your BT Sport account and it means you'll need to reset your password: log in with your existing BT ID (username) and password -you'll be asked to reset your password, then log into the BT Sport app with your BT ID and new password. Video doesn't play back when pressing play, Im being blocked from streaming because Im outside of the European Union (EU). Switched to watch the live football and it works fine. As the BT TV App can only be used in the UK or European Union (EU), the app needs location services to be turned on. 13-08-2021 MD101, MD102, MD103, MD104, MD105, MD106, MD107, MD108, MD109, MD110, MD111, MD112, MD113, MD114, MD115, MD116, MD118, MD119, MD120, MD121, MD122, MD123, MD124, MD125, MD126, MD127, MD129, MD130, MD131, MD132, MD133, MD134, MD135, MD136, MD137, MD128, MD003, MD138, MD139, MC001, MC002, MC003, MM004, MM005, MM006, MM007, MM008, MM009, MN020, MO999, MP104, MW041, MW998. If this doesn't work, try uninstalling the app and downloading it again>. We recommend that you try uninstalling any data compression apps you have on your device. 1h17. This article is for people getting an error message watching BT Sport on a computer browser. IPC6001, IPC6002, IPC6003, IPC6004, IPC6005, IPC6006, IPC6007, IPC6008, IPC6010, IPC6013, IPC6014, IPC6015, IPC6018, IPC6019, IPC6020, IPC6021, IPC6022, IPC6024, IPC6025, IPC6026, IPC6027, IPC6029, IPC6038, IPC6039, IPC6040, IPC6041, IPC6042. there s no support for it 0 Ratings Reply 52 REPLIES DarrenDev BT Sport Expert on 12-08-2021 22h00 5,741 Views Message 2 of 53 Bt login issues | Math Textbook If you're not sure which input option to use, test each one by one. I can log into BT sport via a browser and watch live sport but the app doesn't work on my phone or tv. You'll be locked out for 15 minutes after three failed attempts. These error codes normally indicate a problem with your internet connection. Try changing channel by pressing 1 on your remote control, then go back to the BT Sport or Extra TV channel. This error message will show on Apple iOS devices. If you're outside of these areas, you'll be blocked from streaming any content. This means that you have a pairing issue between your device and set top box. Help and support BT Sport Why have I been told that I haven't activated BT Sport on my account yet? If you try to access BT Sport in USA, you'll face the following geo-restriction error.