We paid for an ocean view and could barely see the ocean. Charges for extra guests may apply and vary according to property policy. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Capers Rest. Participe en nuestros esfuerzos para proteger la poblacin de tortugas marinas y observe cmo las tortugas marinas bebs dan sus primeros pasos hacia su hogar en el ocano. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url Cash is not accepted. I'm not a "big resort" fan but overall this was very enjoyable for 5 days. Dr. Alfredo Barrera Marin Botanical Garden, Deluxe 3 Unit Villa At Top Rated Resort On Riviera Cancun 50% Sale, Grand Residences Riviera Cancun, a Registry Collection Hotel, Casa Ki'imak oolal El corazon de la Riviera Maya, Private beach, Free Wi-Fi, Private bathroom, Newly Remodeled - Spectacular Beachfront View Villa, Beautiful New House On Quiet And Private Community, 1.5 Miles From The Beach, Come And Enjoy Our Little Bit Of Heaven. Check-in time is 3:00 PM and check-out time is 12:00 PM at Dreams Jade Resort & Spa. We are disappointed that we were not able to exceed your expectations and we apologize for any inconvenience caused. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. The closest major airport to Dreams Jade Resort & Spa - All Inclusive is Cancun Intl. Fast forward to the meeting, a lady gave me her sales pitch for a 70k vacation club that only provided discounts and upgrades. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global). Not enough pool chairs and they were all held by 8am. Friendly staff. Charges may apply. For us, it was a pleasure to host and serve you in our resort during your stay. $230 per night (Latest starting price for this hotel). This property is all-inclusive. Yes, Dreams Jade Resort & Spa has a pool onsite. They hounded us multiple times to come to their informational presentation so that we could learn about their other properties and the VIP area of the resort. Overall I would not recommend this resort. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. Thank you also for highlighting the high level of quality and hospitality that we provide to exceed your expectation. That was even the most expensive options. Dr. Alfredo Barrera Marin Botanical Garden is the closest landmark to Dreams Jade Resort & Spa. You'll also find Puerto Morelos Reef and Ojo de Agua Beach within a short drive. Food Good (Hamburgers GREAT), Pool Good. #NowJadeRivieraCancun #Mexico #DestinationWedding, The Fountain is quite picturesque for a wedding ceremony. We are very happy to know that your stay was most pleasant and that you were very satisfied with our service, facilities and restaurants. If you are interested in a basic service that will leave your face clean and smooth, make a reservation for the Mini Facial. Both served cold food. There were no free bikes or kayaks, for instance. Was a good trip, but I've been to better resorts for cheaper. #NowJadeRivieraCancun #Mexico #DestinationWedding, Your guests will appreciate the little aspects of the wedding that your wedding coordinator can help you with! Mercure Rest (French) - Fine-dining restaurant. Hope to have the chance to host you again in near future. The room was also not the cleanest and being in the "tropical" room meant you had a view of power lines and a forest/swamp area in the back of the resort, which also smelled like sewage. #NowJadeRivieraCancun #Mexico #DestinationWedding, Little items can truly accentuate your wedding with a unique style! Tamarindo Rest (Mexican) - Fine-dining restaurant. Dreams Jade Resort & Spa is located at Unidad 26, 1.8 miles from the center of Puerto Morelos. This property accepts credit cards and debit cards. A tax is imposed by the city: USD 1.5 per accommodation, per night, Late check-out is available for a fee (subject to availability, amount varies), Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos, Now Jade Riviera Cancun Hotel Puerto Morelos, Now Jade Riviera Cancun Resort Spa All Inclusive, Dreams Jade Resort & Spa - All Inclusive Puerto Morelos, Now Jade Riviera Cancun Resort Spa Optional All Inclusive, Dreams Jade Resort & Spa - All Inclusive All-inclusive property, Rainforest Alliance Sustainable Tourism Certification. To be honest, that area was not much better than the rest of the property, and the guest staying there still had to eat at the same restaurants and got the same food as the rest of us. I have stayed at many all inclusive resorts in Mexico, this by far was the worst for the daily activities. Vary accommodating to our large group. That means that you can always find a great deal for Dreams Jade Resort & Spa. The good thing is I walked out with $300 worth of cash savings towards an excursion. (Italian) - Fine-dining restaurant. If you have your reception in one of the beautiful, gourmet restaurants, you won't even need to decorate! The Xcaret excursion is a good choice for those that want to take in the areas natural scenery, and it offers activities such as swimming with dolphins and learning about local wildlife. These fees and deposits will be charged at check-in, check-out, or the time of service. This was a vaca with family - some of whom are older persons. Puerto Morelos Town Square is within 2 miles (3 km) of Dreams Jade Resort & Spa - All Inclusive while other popular attractions such as Puerto Morelos Beach are within 3 miles (5 km). #NowJadeRivieraCancun #Mexico #DestinationWedding, Cake and reception decor. Location is OK - but improves if you visit Puerto Morales (FUN PLACE). I would definitely recommend anybody looking for a relaxed vacation to visit Dreams Jade. I was overcharged at the airport to get to the hotel. In addition, they tried to sell us upgrades and have us listen to a 90 minute session and enticed us with better service. The beach is very nice if you go away from the area with seaweeds. The fun bunch entertainment staff was non existent. Sus adolescentes podrn relajarse y pasar el mejor momento de sus vidas en el nuevo Core Zone Teens Club. Many different travel sites will offer discounts or deals at different times for rooms at Dreams Jade Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. Cancun is an ever popular tourist spot and knowing where to stay to take in the perfect sandy beaches can be a difficult decision. Comunquese con el concierge para obtener ms detalles. Food was not impressive. Dear guest, A bottle of champagne was there as promised but no champagne glasses. I finally got away and later at lunch one found me and offered to walk back with me to my room to get my paperwork. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. The pool closes at 7pm. Access to the nearby Gran Coral Riviera Maya Golf course is included in the room rate. El Explorer's Club ofrece toneladas de diversin y actividades totalmente supervisadas para los ms pequeos, lo que libera a mam y pap para que se diviertan un poco por su cuenta. For visitors that are athletes, select the Sport Massage, as it will help to relieve your body of any pain and fatigue. We appreciate you have taken the time to share a review about your recent visit to Dreams Jade Resort & Spa. The evening shows were entertaining. The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation. We hope to have the pleasure of welcoming you back in the not too distant future. Your dates seem to be a bit off. Pets allowed on request. 25k down and $1,100 a month for 5 years. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. We was delighted to hear just how much you enjoyed our service and the way this impacted your stay to make it an even more memorable experience for you both. The salesman at VIP are relentless. Airport (CUN), which is 18.1 mi away (29 minutes by car). It cost me less to get a taxi to town and buy one there. Dreams Jade Resort & Spa - All Inclusive, Puerto Morelos, Dreams Jade Resort & Spa - All Inclusive, Puerto Morelos, current page, Hildegard G. Radau / Social Media Coordinator, Conference center with 10710 square feet of space, Hair dryer, slippers, and free toiletries, 3 bars/lounges, 2 swim-up bars, a beach bar, and a poolside bar, Restaurants include a buffet restaurant and a fine-dining restaurant, Wheelchair accessible (may have limitations), Puerto Morelos Town Square: 6-min drive, 2.7 mi/4.4 km, San Jose Catholic Parish: 6-min drive, 2.7 mi/4.4 km, Puerto Morelos Reef: 6-min drive, 2.7 mi/4.4 km, Artisans Market: 7-min drive, 2.9 mi/4.6 km, Ojo de Agua Beach: 7-min drive, 3.2 mi/5.1 km, Dr. Alfredo Barrera Marin Botanical Garden: 11-min drive, 4.9 mi/7.8 km, Puerto Morelos Beach: 13-min drive, 2.5 mi/4.1 km, Sanctuary of Hope and Time Capsule: 17-min drive, 4.4 mi/7.1 km, Petempich Bay: 19-min drive, 9.6 mi/15.4 km, El Manglar Golf Course: 20-min drive, 11.2 mi/18 km, El Rey Polo Country Club: 21-min drive, 11.2 mi/18 km, Parque Cenote Las Mojarras: 25-min drive, 13.5 mi/21.8 km, Cancun Country Club: 26-min drive, 14.4 mi/23.1 km. Wedding coordination seemed to go well for everyone. Thank you for your comments and we are certainly concerned to read your review. Each room is brightly decorated comes standard with a seating area and mini-bar that is restocked daily with soda and beer. Refgiese en su suite de lujo con balcn privado y deslumbrantes vistas o experimente nuestro mximo nivel de lujo en el Preferred Club. The property has 3 outdoor swimming pools and a children's pool. Activities include snorkeling, windsurfing, and kayaking. CleanComplete Verification Protocolos mejorados de calidad, seguridad e higiene. #NowJadeRivieraCancun #Mexico #DestinationWedding, A beautiful display for a beautiful reception. Yes, Dreams Jade Resort & Spa is a pet-friendly hotel. Mercure can accommodate up to 35 people. All rights reserved. Room service was consistently late by 15 minutes or so. This stay has listed several different cleanliness practices. Beach was just OK but it works. Spice can accommodate up to 35 people. Dreams Jade Resort & Spa cuenta con 550 suites extremadamente cmodas, cada una inspirada en el mar turquesa y las fascinantes puestas de sol de Cancn. We are disappointed that we were not able to exceed your expectations and we apologize for any inconvenience caused. We are very glad to have read that you really enjoyed your stay and that you were pleased with our service, thank you for your kind comments regarding our service and facilities, for us, it is very important the quality we offer and we are very proud to please you. They had a lot of on-sight activities and nightly shows. Yes, Dreams Jade Resort & Spa offers free Wi-Fi. Thank you for the review of your experience during your stay with us at Dreams Jade Resort & Spa Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Yes, there is accessible parking and bicycle parking available. A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown. Just big enough for them to put a volleyball court up when needed. 3 days and no currency was available until I got upset then they found currency. I finally had to raise my voice. The staff was great. Everyone was extremely accomodating. It was beautiful and the staff is amazing! The other staff was just OK but he made it work for us. We had our wedding there it was amazing! Some suites have a private terrace or balcony to take in the ocean view. The restaurants can accommodate up to 35 people. I went down but forgot my paperwork and tried to cancel bc I didnt want to walk back, they just continued to push me to attend. #NowJadeRivieraCancun #Mexico #DestinationWedding, Capers Restaurant is a beautiful location for a wedding reception. Thank you for taking the time to share an overview of your stay through this mean. Staff was all very nice and they did a good job sanitizing and keeping things clean. This waterfront all-inclusive property offers many amenities for couples, including in-room massages as well as a private beach and a beach bar. Gratuities and taxesGratuities and taxes are included. The staff were always pleasant and extremely helpful. Cleaning the Room seemed to be upon a call to Housekeeping. #NowJadeRivieraCancun #Mexico #DestinationWedding, A small, intimate wedding set up at the Fountain ceremony location. There is also an archery area, on-site driving range, yoga classes, and game courts that can be used by guests for whatever activity they prefer. Please check you have entered your email address correctly. Charges for extra guests may apply and vary depending on the property's policy. It was clean for the most part but needs updating for sure. I was not expecting to be ambushed with sales pitches the entire time either. Just annoyed by the lack of enthusiasm and entertainment during the day. The bathrooms come equipped with a spa bath and bathrobes for comfort. Dreams Jade Resort & Spa is 14.3 miles from Cancun. There are also three heated pools as well as beach access for those who wish to just relax and soak in the sun. No, Dreams Jade Resort & Spa - All Inclusive doesn't have a casino. There are several Cafes where guests can grab a premium cup of coffee and deli snacks or lounges where they can enjoy craft beers, full-bodied wines, and signature cocktails. Dear Kelsey They take ur baggage ticket and pass it to the next station. While rooms are spacious, the lighting in the closet area needs updating especially since the in-room coffee maker is in a barely lit closet. And the pool activities (volleyball/ aerobics) were fun. No other alcohol. They would have better luck with a timeshare. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Ms informacin acerca de AMR Collection. The bar staff works very hard to keep up with the demand for the free cocktails! #NowJadeRivieraCancun #Mexico #DestinationWedding, The Pergola offers the perfect view of the ocean, without the sand that accompanies a beach ceremony! #NowJadeRivieraCancun #Mexico #DestinationWedding, If you have your reception inside, there's a lot they can do with decor and lighting! Send me emails with travel deals, special offers, and other information. Would have preferred more restaurant choices -- especially for lunch -- but the ones that were available were satisfactory. Dreams Jade Resort & Spa - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. Todos los derechos reservados. Best regards. #NowJadeRivieraCancun #Mexico #DestinationWedding, Elegant ceremony on the beach with the ocean as the perfect backdrop. The restaurants all seemed to have the same good which was mainly just basic. Not a member? Although its a beautiful resort, I have gotten more for less at other beautiful locations. The pool bar service staff (Polo or Marco) was excellent. Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation. Dreams Jade Resort & Spa - All Inclusive is an all-inclusive resort and rates come with buffet and la carte meals plus many onsite activities. One night we went to shower and they took our dirty towels but didn't leave clean ones and waited forever for them to bring new ones. A spa tub, a sauna, and a fitness center are other recreation options. Tell us! ), but for everyone else it was nice. Yes, this all-inclusive property has a spa tub. #NowJadeRivieraCancun #Mexico #DestinationWedding, Spice Restaurant is in a beautiful location for a delicious reception dinner. The rooms are very nice, modern and spacious with jacuzzis and double sinks in the bathrooms. The nearest major airport is Cancun Intl. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. We hope you had a safe and pleasant journey back home Marque los elementos de su lista de deseos en este paraso vacacional. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Comfortable beds and nice bedding. I like the Hotel Zone but this was a good alternative for us. Certain requests may come with additional charges. We did have a a good time. Capers can accommodate up to 35 people. The front desk is open 24 hours a day, and checking in and out are easy with express services. #NowJadeRivieraCancun #Mexico #DestinationWedding, Tamarindo Restaurant is beautiful in and of itself. This stay includes Wi-Fi, Breakfast, and Parking for free, Unidad 26, 77580 Puerto Morelos, Quintana Roo, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Food can be delivered to guest accommodation. Search for the cheapest hotel deal for Dreams Jade Resort & Spa in Puerto Morelos. Cada uno de nuestros resorts ofrece soleadas playas, elegantes habitaciones, un spa de primera categora, restaurantes gourmet, bebidas de primer nivel ilimitadas, y muchas otras amenidades para mimarse. Contact the property at the phone number listed on your booking confirmation. Best regards. Food was okay. Disfrute de las vistas del jardn principal, sienta la suave brisa bajo la terraza con vista al mar o vaya a un espectculo en el teatro remodelado. Some of the deals offered at the Now Jade Riviera Cancun Resort & Spa will give you queen or king size bed options, as well as breakfast for two and free parking. The beach was gross bc of the seaweed but no fault of the resort. The resort itself is very modern for a place in Cancun with nice bathrooms and more air conditioned areas than most. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Activities and facilities/equipmentAll non-motorized water sports, land activities, and use of recreational facilities and equipment are included. Consintase y revitalice sus sentidos con un da en el. The next morning, The man called me at 7am to make sure I came. Poor food choice and half of the restaurants are closed at the property. Now Jade Riviera Cancun offers an all-inclusive vacation for both couples and families that leaves everyone satisfied. To have a basic yet stylish wedding, you can find at the hotel a personal wedding planner, floral arrangements for the couple, a small wedding cake, and a sparkling wine toast. The food was terrible. If you would like a particularly luxurious wedding, there's also a romantic dinner on the beach just for the couple, a video of the ceremony, and a couples massage. Nuestros nuevos protocolos de CleanComplete Verification elevan an ms nuestros estndares de calidad y limpieza, permitindole disfrutar de unas vacaciones con tranquilidad. The resort listed a lot of amenities on Orbitz that were NOT available and it was very disappointing. Now Jade has so much to do that there will never be a dull moment during a visit. When autocomplete results are available use up and down arrows to review and enter to select. I tried arranging transportation from the airport to the hotel and no one responded to my emails. We all enjoyed the performances (especially the fire show) but wish things stayed open past 11pm. Yes, guests can indulge in luxuries such as 3 outdoor pools, a private beach, and a full-service spa at this all-inclusive property. Pool access available from 7:00 AM to 7:00 PM. We would certainly be glad to have you back for another round of a wonderful stay. Reservations need to be made in advance for massage services and spa treatments. Cleanliness measures at Dreams Jade Resort & Spa - All Inclusive include enhanced cleaning, hand sanitizer for guests, social distancing, and protective equipment worn by staff. Parents may not leave the hotel premises while their children are in the Kids Club. Protjase de Comunicaciones Fraudulentas. The property is beautiful and the staff is nice. With Now Jades signature Unlimited-Luxury guests can enjoy unlimited top-shelf spirits as well as unlimited snacks and other drinks. #NowJadeRivieraCancun #Mexico #DestinationWedding, Unique aisle runner at La Pergola ceremony location. Buffet isn't open for dinner, so you have to wait for a tablet at one of the restaurants. Onsite food and beverages are included in the room price (some restrictions may apply). Dear guest, Yes, Dreams Jade Resort & Spa - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning. Los nios de 13 a 17 aos tienen la oportunidad de hacer nuevos amigos, practicar deportes y participar en otras divertidas actividades. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Dreams Jade Resort & Spa that suits you best. To exfoliate your body and leave yourself with radiant skin, there is the Jojoba Oil treatment, which guests at the Resort & Spa oftentimes book in conjunction with a massage or second body treatment. #NowJadeRivieraCancun #Mexico #DestinationWedding, Capers Restaurant needs no added touches to be the perfect locations for your reception. If you would rather experience the regions nightlife, there is the Coco Bongo tour, which will allow you to visit one of the most famous nightclubs in the world and enjoy a selection of live performances and drinks. Yes, Dreams Jade Resort & Spa offers free parking. Free buffet breakfast is served daily from 7:30 AM to 11:00 AM. Su seguridad y bienestar son nuestra mxima prioridad. After telling her no, 3 more people (managers) tried to offer me all kinds things. The elevator was not working half of our trip and we were on the 4th floor, we ordered room service one night that never came, and my boyfriend was turned away from the (casual) breakfast buffet for wearing a tank top. We went from check in, to concierge to the sales pitch. Cannot be more then 28 days between check-in and check-out dates. #NowJadeRivieraCancun #Mexico #DestinationWedding, Personalize your wedding with a symbolic sand ceremony. #NowJadeRivieraCancun #Mexico #DestinationWedding, Mercure will provide a fine Italian meal for you and your guests! Please rest assured we will review the matter with the team. Personal protective equipment, including masks, will be available to guests. KAYAK scours the web for all room deals available at Dreams Jade Resort & Spa in Puerto Morelos and lets you compare them to find the best rate for your stay. One morning, we wanted to go kayaking, and the opening time for the desk kept shifting from 9:30AM->10AM->10:30AM. AMResorts 2014-2021. importing http://www.orbitz.com/Puerto-Morelos-Hotels-Dreams-Jade-Resort-&-Spa---All-Inclusive.h2474091-p2.Hotel-Reviews, There was an error importing /Puerto-Morelos-Hotels-Dreams-Jade-Resort-&-Spa---All-Inclusive.h2474091-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Puerto-Morelos-Hotels-Dreams-Jade-Resort-&-Spa---All-Inclusive.h2474091-p2.Hotel-Reviews, 2022 Orbitz, LLC, An Expedia Group Company. Cancellation/prepayment policies vary by room type and provider. We want to thank you for taking the time to rate and write your opinion about your recent stay at Dreams Jade Resort & Spa. Every room has a cable television and access to WiFi. We apologize for the seaweed, unfortunately, we can't control mother nature. Thank you for bringing the situation to our attention, as all feedback helps us to improve our product and service. #NowJadeRivieraCancun #Mexico #DestinationWedding, Have your wedding ceremony at the fountain location at Now Jade Riviera Cancun! Best regards, Dear Lakelia Some options are open 24 hours a day, seven days a week for those who like to grab a late night snack. They all already look amazing. The staff keeps the place impeccably clean. Si recibe dicha llamada, infrmenos haciendo clic aqu y proporcione toda la informacin que pueda compartir para que podamos investigar el asunto ms a fondo. Special requests are subject to availability at the time of check-in. *Los resorts se integran a World of Hyatt en fases. Transportation to the golf course is not provided. There are wedding services available at Dreams Jade Resort & Spa - All Inclusive if that's in your vacation plans. They played party music from 3:00-3:50. Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. #NowJadeRivieraCancun #Mexico #DestinationWedding. Ubicado en la Riviera Cancn, Dreams Jade Resort and Spa se encuentra a lo largo de 244 metros de pura arena blanca y aguas cristalinas. Although they can't stay for free, dogs are welcome at Dreams Jade Resort & Spa - All Inclusive for a fee of USD 65 per pet, per night. Palma Real Condo #205, Perfect To Tour The Riviera Maya By Bus And Puerto Morelos By Foot Or Bike, 57 more Dreams Jade Resort & Spa deals from $178, See most recommended stays in Puerto Morelos, Check in anytime after 3:00 PM, check out anytime before 12:00 PM. The hotel was super nice, the food and the restaurants were great. The room service menu was disappointing, and the delivery took about 1 hour for each order. The website says they can change currency at the hotel. 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Our apologies for any shortfalls in our service. Thank you for your comments and we are certainly concerned to read your review. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. The Resort & Spa has several sports activities that guests are encouraged to partake in, including Euro-bungee jumping for kids, basketball, and soccer. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.