When we checked out and saw the charge we said we would give the bed back so they could take the charge off and they refused. You'll be asked to pay the following charges at the property: We have included all charges provided to us by the property. There is a subway less than a minute walk so an ideal base to explore NYC. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Great proximity to Memorial Sloan Kettering. We suggest staying at The Benjamin for the sole purpose of interacting with Jaime, the Doorman. I hope you will allow us the opportunity to serve you on your next visit to New York City. Join now. The following facilities or services will be unavailable from June 15 2022 to January 31 2024 (dates subject to change): The National - Restaurant and bar serving breakfast, lunch, and dinner. Really couldn't fault it. 20 out of 1001 reviews. You can enjoy a meal at The National serving the guests of The Benjamin Royal Sonesta New York, or stop in at the snack bar/deli. I have passed your feedback to our colleagues for immediate review as we want to ensure our service is always 5-star. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). WiFi in public areas is free. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Contact the property using the phone number on your booking confirmation. 42-inch Smart televisions with cable programming provide entertainment, while iPod docking stations help you enjoy your music in the comfort of your room. Kind regards, Leticia Director of Rooms Leticia.torres@sonesta.com, Pros: - Large room for 2 people - comfortable double bed - $10 credit at the mini bar per day which can be used to obtain bottled water - small kitchenette (not used much except to store water, but it had a lot of utensils, storage and a microwave) - good air conditioning unit (but can be loud and noisy) - staff were friendly and helpful - great location, really near Rockefeller centre and Grand Central Terminal - clean bathroom and lots of towels provided Cons: - $100 additional charge per night is held on arrival which we werent told about in advance and returned to you once you have checked out - not much sound proofing, we could quite loudly hear other guests late at night - there was a mystery door when we first entered the room which we thought connected to another room. The following fees and deposits are charged by the property at time of service, check-in, or check-out. The location of this property is outstanding, and the Lobby welcoming. Me and my daughter had an amazing stay and exceeded every aspect of our stay. What are some restaurants close to The Benjamin Royal Sonesta New York? The Benjamin Royal Sonesta New York offers free cancellation on certain room rates. No, you won't find guestrooms with balconies at The Benjamin Royal Sonesta New York. Fees and deposits may not include tax and are subject to change. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. There were two double beds which were extremely comfortable. This information is provided by our partners. I am very sorry that you did not receive the excellent service we are known for during your stay and that you were underwhelmed by the American Girl Pajama Sleepover package. Cleanliness measures at The Benjamin Royal Sonesta New York include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-out. Although they can't stay for free, pets are welcome at The Benjamin Royal Sonesta New York for a fee of USD 60 per pet, per stay. Stayed here for 3 nights and within walking distance of some great attractions . Airport (JFK): 45-min drive, 17.1 mi/27.6 km, Newark Liberty Intl. Nicely designed rooms. Meryll,Jose, Jonathan, Angelo, Elias and i apologize i forgot the names of other front office staff, your your customer service skills are great and really an asset for the Hotel. Yes, The Benjamin Royal Sonesta New York serves breakfast for a surcharge at The National. This hotel is home to a restaurant and a bar/lounge. Guests can enjoy complimentary tea and free instant coffee during their stay. Our suit was very spacious and clean with a fridge and Coffee machine but no Kettle . Yes, concierge services, a restaurant, and a bar are some guest luxuries of this hotel. Please note that the dining venue will be closed between June 15 2022 and January 31 2024 (subject to change). We had a short stay here because of a delayed flight connection. But be aware: there is no restaurant or room service. This property is managed by a professional host. Conveniences include phones, as well as laptop-compatible safes and desks. When you do return, please do not hesitate to contact me directly as I would love to personally attend to your reservation. We just found a home (in New York) away from home (Los Angeles). Always a great stay, clean, friendly, and good location. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url E 50th St The Benjamin Royal Sonesta New York Features, 125 East 50th Street, New York City, NY 10022-9501. We had a room with a terrace but because of hotel construction the terrace was not usable. The Benjamin Royal Sonesta was recommended by other visiting patients of MSK, and we were excited to stay at this historical property. My name is Leticia, and I am the director of rooms at The Benjamin Royal Sonesta. Cash is not accepted. I look forward to talking with you. Extremely disappointed because we chose this hotel because they have an American Girl doll experience including a bed for your doll and milk and cookies upon arrival. A fine hotel, with extremely attentive staff, in a convenient location, Size of the room. Resort fee: USD 44.75 per accommodation, per night, Late check-out fee: USD 250 (subject to availability), The Benjamin Royal Sonesta New York Hotel, The Benjamin Royal Sonesta New York New York, The Benjamin Royal Sonesta New York Hotel New York. Extra beds Rollaway/extra beds and free cribs/infant beds available on request, Layout Separate bedroom, kitchenette, living room, and private bathroom, Extra beds A double sofa bed; rollaway/extra beds and free cribs/infant beds available on request, Dear Guest, ): 9-min walk, 0.5 mi/0.8 km, Lexington Av.-59 St. Station: 10-min walk, 0.5 mi/0.8 km, 47 - 50 Sts - Rockefeller Center Station: 11-min walk, 0.6 mi/0.9 km, Grand Central - 42 St. Station: 10-min walk, 0.5 mi/0.8 km, New York W 32nd St. Station: 27-min walk, 1.4 mi/2.2 km, New York 23rd St. Station: 5-min drive, 2.1 mi/3.4 km, Long Island City Hunterspoint Avenue Station: 5-min drive, 2.9 mi/4.7 km, St. Patrick's Cathedral: 7-min walk, 0.4 mi/0.6 km, Rockefeller Center: 8-min walk, 0.4 mi/0.6 km, Chrysler Building: 8-min walk, 0.4 mi/0.6 km, Top of the Rock: 8-min walk, 0.4 mi/0.7 km, Madison Avenue: 9-min walk, 0.4 mi/0.7 km, Grand Central Terminal: 10-min walk, 0.5 mi/0.8 km, Radio City Music Hall: 11-min walk, 0.6 mi/0.9 km, Museum of Modern Art: 11-min walk, 0.6 mi/0.9 km, United Nations Headquarters: 12-min walk, 0.6 mi/1 km, Winter Garden Theatre: 14-min walk, 0.7 mi/1.2 km, Carnegie Hall: 2-min drive, 1.2 mi/1.9 km, Broadway Theatre: 2-min drive, 1 mi/1.7 km, Minskoff Theater: 2-min drive, 1.2 mi/1.9 km. Claim your listing for free to respond to reviews, update your profile and much more. Situated close to all the sites and near the subway. There are more places to choose from in the, the benjamin hotel new york city, benjamin new york city, benjamin hotel new york city. Great having this space but tell guests about it or leave the door open when they first enter - hand soap was missing from our bathroom but washing up liquid was provided instead, when mentioned to reception they instantly asked housekeeping to deliver to our room - for such a big room the bed was quite small actually (only a double) - no additional pillows provided - free water should be provided especially in summer rather than having to buy it from the minibar - windows could clearly see into the office building across the road so we ended up keeping the curtains closed whenever we were in the room - shower in the bathroom could take a while to heat up and shower head cant be moved - no airport transfers provided - no dining options in the hotel either and connected restaurant looked desserted Overall nice stay for a few days, but if I was to go back to New York I may book elsewhere to compare hotels. The recreational activities listed below are available either on site or nearby; fees may apply. Dear passportsallineed, Thank you for taking the time to share your feedback. Amenities available on request include hypo-allergenic bedding. Special requests can't be guaranteed and may incur additional charges. We're disheartened and deeply concerned to learn you left disappointed with your experience at our property; I would expect that our colleagues would have addressed such concerns immediately once brought to our attention. Housekeeping is available on request. Descriptions of the hotel on various websites are outdated, because the restaurant has permanently closed. Conveniently located restaurants include Spice Symphony, Obao Noodles & Bbq, and Little Collins. Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Are any cleaning services offered at The Benjamin Royal Sonesta New York? Housekeeping is available on request. Who took great care of our luggage and offered to get us various means of transportation to the airport. Special requests are subject to availability at the time of check-in and can't be guaranteed. Please see our partners for more details. Please check you have entered your email address correctly. Disinfectant is used to clean the property, Protective shields in place at main contact areas, Personal protective equipment worn by staff. Kitchenettes, iPod docks, and refrigerators are also available. Your dates seem to be a bit off. The property also provides food and water bowls. Send me emails with travel deals, special offers, and other information. Wheelchair accessible (may have limitations), Front desk staff will greet guests on arrival. After realizing the condition of the room, we requested to be moved and were told by the unfriendly, rude front desk attendant this was not possible. Located in Manhattan, The Benjamin Royal Sonesta New York is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like St. Patrick's Cathedral. 42-inch Smart televisions come with premium cable channels and pay movies. Prices are the average nightly price provided by our partners and may not include all taxes and fees. No, there is no indoor pool at this hotel. Consider Winter Garden Theatre and St. James Theatre. You'll also find Grand Central Terminal and Radio City Music Hall less than a mile away. Great staff and location. Extra savings and perks for Rewards members. 30 minute wait for car (common in NYC?). Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. The staff speaks multiple languages, including English and Spanish. The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation. The closest major airport to The Benjamin Royal Sonesta New York is New York, NY (NYS-Skyports Seaplane Base), which is 1.8 mi away (4 minutes by car). Want to go back. Make sure cookies are enabled or open a new window. This list may not be comprehensive. No rooftop access for elevated view of skyline despite two different photos. My name is Leticia, and I am the director of rooms at The Benjamin Royal Sonesta. Wrap up your day with a drink at the bar/lounge. Which popular attractions are close to The Benjamin Royal Sonesta New York? CST #2063530-50, To finish creating your account, please click the link we just sent to. For a fee, this property offers valet parking, along with RV, bus, and truck parking. The hotel details say as much but the Orbitz filters that I used to find the hotel were free wifi and parking available! The Benjamin Royal Sonesta New York, New York, The Benjamin Royal Sonesta New York, New York, current page, Egyptian cotton linens and hypo-allergenic bedding, High-definition TV with cable service and premium channels, Housekeeping (on request) and turndown service, Rollaway beds (fees apply) and free crib rentals, Wheelchair accessible (may have limitations), LaGuardia Airport (LGA): 29-min drive, 10.2 mi/16.5 km, John F. Kennedy Intl. Limited space to pull car into at arrival though. I love the hotel. There is only a comforter. Additional features at this hotel include complimentary wireless Internet access and concierge services. We will definitely stay there again on our next trip to NYC, We opted for a room on the 10th floor overlooking the street and had no problem with noise. We were originally given a room with a view of a wall but were moved. Not going to recommend this one. Fees and deposits might not include tax and are subject to change. A pillow menu is available. Rooms and suites range from deluxe rooms, studios and one-bedroom suites to VIP suites with terraces. Available in some public areas: Free WiFi. I didnt like that the room that supposed to be the best smelled terrible all the time. Warm regards, The staff were very friendly and efficient. Airport (EWR): 44-min drive, 18.1 mi/29.2 km, New York, NY (NYS-Skyports Seaplane Base): 4-min drive, 1.8 mi/3 km, Teterboro, NJ (TEB): 16-min drive, 12.8 mi/20.6 km. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Own or manage this property? This property advises that enhanced cleaning and guest safety measures are currently in place. Yes, valet parking is offered for USD 65 per day. Quiet for NYC and great location. Lobby is small so it is your room or nothing. You'll be asked to pay these charges at the property: These are all of the charges provided to us by the property. The Benjamin. Lexington Av.-53 St. Station: 5-min walk, 0.2 mi/0.4 km, 51 St. Station: 5-min walk, 0.3 mi/0.5 km, 59 St. Station (Lexington Av. We would not return. We have stayed here several times. Information missing or incorrect? Now an iconic landmark, the hotel still exudes the ambiance of a private club. Parking fee does NOT include In/Out privileges so there is a fee EVERY time you access the car. Beds feature Egyptian cotton sheets and premium bedding. Other amenities include a snack bar/deli, valet parking, and a business center. Especially Jamie! Staff were excellent at all times and most helpful . New York All rights reserved. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. Cant believe this is a Royal Sonesta hotel. Save 10% or more on thousands of properties with member prices. Kind regards, Leticia Director of Rooms Leticia.torres@sonesta.com. Tell us! Your browser seems to have cookies disabled. See more questions & answers about this hotel from the Tripadvisor community. Please enter your travel dates like this: mm/dd/yyyy. The WLAN was down and the staff were not very helpful or friendly. Personal protective equipment, including masks, will be available to guests. Poor quality and poor service here. Please check you have entered your email address correctly before continuing. Please know that we are working hard to improve our property and amenities offered in every way that we can and will be grateful for a second chance to earn your trust.